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This Privacy Policy describes how your personal information is collected, used, and shared when you visit (the “Site”).


When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the Site, we gather information about the individual web pages or products that you view, what websites or search terms led you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:


Furthermore, when you complete one of our online request forms, we collect certain information about you, including your first name, last name, email address, phone number, and more. When we use the term “Personal Information” in this Privacy Policy, we refer to both Device Information and Information from the online request.


In general, we use the online request Information that we collect to process any order made through the Site. Additionally, we use this online request Information to:

  • Communicate with you;
  • Assess potential fraud or risks; and
  • When in line with the preferences you have shared with us, provide information or send our newsletter.

We use the Device Information (especially your IP address) that we collect to assess potential fraud or risks and, more broadly, to improve and optimize our Site (for instance, by generating analytics about how our users browse and interact with the Site, and to assess the success of our advertising and marketing campaigns). We share your Personal Information with third parties who help us use it for the purposes outlined above. For example, we use Google Analytics to better understand how our customers use the Site – to learn more about how Google uses your Personal Information, please visit: You can also opt-out of Google Analytics here: Lastly, we might also share your Personal Information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful requests for information we receive, or to protect our rights. You can also opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at:


Please note that we do not alter our Site’s data collection and usage practices when we see a “Do Not Track” signal from your browser.


If you are a resident of Canada, you have the right to access the personal information we hold about you and to ask that it be corrected, updated, or deleted. If you would like to exercise this right, please contact us using the details provided below. Additionally, if you are a resident of Canada, note that we process your information to fulfill our contractual obligations to you or to pursue our legitimate business interests listed above.


When you complete an online request through the Site, we will maintain your Request Information for our records unless and until you ask us to delete it.


We may update this privacy policy from time to time to reflect, for instance, changes to our practices or for other operational, legal, or regulatory reasons.


For more information about our privacy practices, questions, or complaints, please contact us by email at, or by mail using the following address:

  • 145 Promenade du Portage, Gatineau, QC, J8X 2K4
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satisfied clients
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in Ontario, Quebec & New Brunswick
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of service in the insolvency sector
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